If you have any queries, please do not hesitate to contact us. For your convenience, Burberry offers global assistance seven days a week. We also include an option to locate your nearest Burberry store.

TELEPHONE

Kindly note that not all numbers may be accessible or covered by all mobile phone networks. Please also be mindful that we may monitor or record your communications for training and quality control purposes.

Contact us:

+86 4001 201 154

Our Client Advisors are available Monday - Sunday, 9:00am - 19:00pm (CST/UTC+8), excluding holidays.

EMAIL

cn.customerservice@burberry.com

POST

Burberry (Shanghai) Trading Co., Ltd
60F, 1717 Nanjing West Road,
Jing’An District
Shanghai, PRC